Terms of Service
Terms and Conditions
M Connect Enterprise takes every reasonable care to ensure that information provided is accurate and up–to–date, M Connect Enterprise cannot be held liable for any errors, omissions or inaccuracies, however caused.
The information is provided to you “as is”, without express or implied warranty. M Connect Enterprise reserves the right to modify or withdraw the service in whole or in part, at anytime without notice.
Any typing or clerical error in regards to any price and/or offer of any product on the www.mconnectgrp.com website or acceptance of any order shall be subject to correction.
The term ‘M Connect Enterprise’ or ‘us’ or ‘we’ or ‘seller’ refers to the owner of the website whose registered office is (Address). Our company registration number is 201020571M, incorporated under the Companies Act(Cap. 50) in the Republic of Singapore. The term ‘you’ refers to the user or viewer of our website.
Seller refers to the party to whom the order for purchase has been given.
Client refers to the person or organization placing the order.
Goods or services refer to the product for which the seller has placed an order with the client.
The terms and conditions are valid for any goods or services provided by the Seller to the Client.
The content displayed on M Connect Enterprise, including but not limited to the Website’s look and feel, text, graphics, images, designs, the URL and software (Content), is either the property of, or used with permission by M Connect Enterprise. All rights including but not limited to copyright, title and interest in the Content belong to M Connect Enterprise.
The use of any images, graphics, text or content is strictly prohibited unless written authorization is granted by M Connect Enterprise. The reproduction, republishing, copying, transmitting, distributing in any form, or by any means, any Content is prohibited. M Connect Enterprise prohibits modification or adaption of any content.
Any unauthorized use of the Content may result in the violation of copyright laws, trademark laws, the laws of privacy and publicity, and communications regulations and statutes, and may subject you to criminal penalties.
The pricing, quantity of goods and time of delivery mentioned in the articles are not binding on the Seller, but the Seller will make all efforts to fulfill the stated estimates.
All pricing on this site is for are subject to change at the discretion of M Connect Enterprise.
All pricing is default set in Singapore Dollars SGD.
Currencies and Exchange Rates
Currently, we support billing in Singapore dollars and United States dollars with more being added on an ongoing basis. Once you confirm your preferences, you will be able to see products priced in your selected currency.
Foreign currency exchange rates are updated daily and are commensurate with average exchange rates you may see from your credit card or bank. You are guaranteed the exchange rate you see at checkout. If we accept your refund, the amount for returned items will be credited to you by the same currency and using the same exchange rate as your original order.
Payment can be made via Paypal, Local Bank Transfer or Telegraphic Transfer for overseas customers.
Payments must be made in full before goods are dispatched.
Payments by credit and debit cards will be subject to validation and authorisation by the card issuer and if the card issuer refuses payment we will not be liable for non-delivery or delay.
Bank transfer payment needs to be made within 3 days following the order date. During these days, the ordered items will be reserved for you. If we don’t receive your payment after 3 days, the items will be made available for sale again.
Read Payment Methods for more details.
Refusal of sales
We reserve the right to refuse sales if we believe there is a fraudulent credit card use.
Delivery by the Seller will be deemed to have taken place when the materials are handed to the custody of the Client at his premises or to a deputed messenger or courier when posted. The Seller will be entitled to charge the Client for any expenses of delivery other than normal postage charges.
Read Shipping & Delivery for more details.
In view of the nature of the service, any order – once confirmed by the Company – is not cancellable. Cancellation of the Order by the Client will only be accepted on condition that any costs, charges and expenses already incurred, including any charges that will be levied by the list-owner on account of his expenses, work or cancellation conditions will be reimbursed to the Company forthwith. An Administrative fee of S$20 or 10% of the purchase order is applicable.
Loss or Damage to Goods
The Company will take all reasonable steps to ensure the protection from loss, damage or destruction of the services or materials it supplies to the Client (or which may be received from the Client).
Both parties shall maintain strict confidence and shall not disclose to any third party any information or material relating to the other or the other’s business which comes into that party’s possession and shall not use such information and material. This provision shall not, however, apply to information or material which is or becomes public knowledge other than by breach by a party of this clause.
The Company warrants that it has the right to provide the Goods but otherwise the Goods are provided on an “as-is” basis without warranty of any kind, express or implied, oral or written including, without limitation, the implied conditions of merchantable quality, fitness for purpose and description, all of which are specifically and unreservedly excluded. In particular, but without limitation, no warranty is given that the Goods are suitable for the purposes intended by the Client.
The Company warrants that the Goods will be supplied using reasonable care and skill. The Company does not warrant that the Goods supplied are error-free, accurate or complete.
Both parties warrant that they are registered under the Data Protection Act in respect of the collection, processing and use of the Goods. Each party will comply with the Act including but not limited to its obligations in respect of any personal data which it may supply to or receive from the other party.
- Any defects caused by an accident, misuse, abuse, improper use, lack of reasonable care, unauthorized modification, loss parts, tampering or attempted repair by a person or not authorized by the distributor.
- Any product that has not been operated or maintained in accordance with the manufacturer’s operating instructions provided with the product.
- Any damage resulting from the instructions not being followed.
- Any product that has been used for purposes other than domestic use.
Limitation of Liability
The Company shall not be liable for any claim arising out of the performance, non-performance, delay in delivery of or defect in the Goods nor for any special, indirect, economic or consequential loss or damage howsoever arising or howsoever caused (including loss of profit or loss of revenue) whether from negligence or otherwise in connection with the supply, functioning or use of the Goods. Any liability of the Company shall in any event be limited to the license fees paid by the Client in the year in which the event of default arises.
Nothing herein shall limit either party’s liability for death or personal injury arising from the proven negligence by itself or its employees or agents.
The Client shall fully indemnify the Company against any liability to third parties arising out of the Client’s use of the Goods.
Refund & Exchange Policy
M Connect Enterprise branded merchandise are warrant against manufacturer’s fault.* Items that are for exchange must be returned in an unused condition, in their original state and packaging within 30 days of purchase. An original receipt must be produced to show proof of purchase.
All purchases are Non-Refundable. For hygiene purposes, merchandise categorized under bedding and feeding items (unless faulty) are strictly non-refundable and non-exchangeable. In addition, merchandise sold as promotional sale items are not covered in the exchange policy. All exchanges are at the sole discretion of M Connect Enterprise and any decisions made by the Company is final.
M Connect Enterprise reserves the rights to change the terms from time to time without prior notice.
Revised and last modified on 20th April 2017.